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| Integrity |
| We shall act in an honest, ethical manner, and we will do what we say we are going to do.
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| Customer Focus |
| Everything we do must be focused on taking care of our customers in a prompt and fair manner, while meeting or exceeding their quality expectations. |
| Relationships Based on Respect |
| We shall strive for relationships built on trust and mutual respect –- with our employees, customers and suppliers. |
| Empowerment / Recognition |
| We shall encourage an atmosphere that empowers our employees to make the right decisions for our customers. We shall recognize the efforts for our employees on a job well done and encourage their input for continuous improvement. |
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